CUSTOMER APPWe are here to help.
Get help with registration, loyalty, an order, your wallet record or your XPRESSO account.
Contact XPRESSO
Email info@xpressocafe.co.za or call 021 286 0744 with your name, registered mobile number and a short description of the issue. Never include your verification code, password or payment-card details.
EMAIL XPRESSOApp and technology support
For technical assistance, contact Best Pos (Pty) Ltd at support@bestpos.co.za or 011 880 0420.
Orders and stores
For an urgent collection-order query, open the store information card in the app and call the participating store directly. Include the app order number when available.
Signing in
Use the South African mobile number linked to your loyalty profile. Enter the number after +27 without the leading zero. If Face ID is enabled, it unlocks only the secure session already saved on that device.
Account deletion
You can initiate deletion in the app under Profile. The dedicated page explains what happens to your profile, wallet balance and records.
DELETE ACCOUNT HELP